Rude colleagues cause more workplace mistakes
Rude colleagues cause more workplace mistakes
If you have a rude boss or aggressive colleagues at your workplace, you are far more likely to make mistakes.
Researchers at the University of Aberdeen, Scotland, have found that makes people commit more mistakes, even those who are not at the receiving end of the aggression.
Professor Rhona Flin, who led the research at the University of Aberdeen, said that human attention is powerfully driven by emotion.
In one experiment, students who were insulted by a professor on the way to the test performed worse on a series of memory tasks than others who had not been spoken to rudely.
Professor Flin said the link between performance and rudeness was particularly worrying when it comes to health care, with patients potentially being put at risk.
